AGREE ON THE OUTCOMES & PROBLEM BEING SOLVED FOR
1. Understand and Document the business problems that are being solved for (Example) Speed, Quality etc..
- Use meetings, metrics, customer feedback
3. Define what OUTPUTS will support the identified outcomes and what business value they will bring
4. Further explore the solutions being identified within the OUTCOMES
5. Creation of High Level Road maps or Journey Mapping to achieve the outcomes
6. Selection of Solutions and timing within road maps and journey's